Privacy PolicyPlain-language summary of how we handle your information

Last updated: November 2026

This policy explains what information South Shore Industrial ("SSI", "we", "us") collects through southshoreindustrial.com, how we use it, and who helps us process it. The short version: we use what you send us to answer your request, we share it only with the services that run this website, and we never sell it.

Who we are

South Shore Industrial is a millwright, fabrication and equipment-rebuild contractor at 5599 Old Porter Rd, Suite A, Portage, IN 46368. You can reach us at(219) 386-1506 or info@southshoreindustrial.com.

What information do we collect?

Information you send us

When you use a contact or quote form, we collect what you type in:

• your name, company or plant, email address and phone number;
• the service or equipment you select, your plant location and timeline (quote form only);
• your message;
• the page you sent the form from.

If you email or call us, we keep the information you share in that conversation, such as drawings, photos or job details.

Technical information

Like any website, our hosting provider receives standard request data when you visit, such as your IP address, browser type, the pages you request and the time of the request. This is used to deliver the site and protect it from abuse.

Our forms use a security check (Cloudflare Turnstile) that looks at signals from your browser to tell people from bots. When the service area map loads, your browser requests map images from OpenStreetMap's tile servers, which receive your IP address.

Cookies and analytics

We ask before setting any non-essential cookie. When you first visit, a banner lets you accept or reject analytics cookies, and you can change your choice any time with the Cookie settings link at the bottom of every page.

• Essential: always on. Cloudflare may use strictly necessary cookies or similar browser storage for security, such as the form's security check, and we store a small cookie that remembers your cookie choice.
• Analytics (cookies only with your consent): we use Google Tag Manager to manage Google Analytics 4. If you accept analytics, Google Analytics sets cookies such as _ga to count visits and see which pages are used. If you reject or have not chosen yet, no analytics cookies are set. Google may still receive limited, cookieless signals (such as that a page was viewed), which do not identify you across visits and are used only for aggregate measurement. If you later withdraw consent, we delete the analytics cookies.

We do not use advertising cookies. Our fonts are hosted on our own site, so loading a page does not send requests to a font provider.

How do we use your information?

• To answer your request, prepare quotes and schedule work.
• To follow up about a job you asked us about.
• To keep normal business records.
• To keep the site and forms secure and free of spam.
• To meet legal obligations.

We do not use your information for advertising, and we do not add you to a mailing list.

Who do we share it with?

We share form data only with the services that make this website work:

• Cloudflare hosts the website, protects it from attacks, and runs the Turnstile security check on our forms.
• Zapier receives your form submission and delivers it to us as a notification email.
• Google (Google Tag Manager and Google Analytics 4) receives website usage data. Analytics cookies are used only if you accept them.
• Our email provider stores that notification in our business inbox.

Each of these companies processes data under its own privacy terms. We do not sell or rent your personal information. We may disclose information if the law requires it, to protect our rights or safety, or as part of a sale or transfer of our business, in which case this policy would continue to apply to your information.

How long do we keep it?

We keep form submissions and emails as long as we need them to respond to you, do the work, and keep normal business and tax records. When we no longer need them, we delete them.

How do we protect it?

Our site runs over an encrypted connection (HTTPS), and access to submissions is limited to the people who need them. No method of sending or storing data over the internet is completely secure, so we cannot guarantee absolute security.

What are your choices?

You can ask us to show you, correct or delete the personal information you have sent us. Email info@southshoreindustrial.comor call (219) 386-1506. We may need to keep some information when the law requires it.

Children's privacy

This website is for businesses and is not directed to anyone under 13. We do not knowingly collect information from children. If you believe a child has sent us information, contact us and we will delete it.

Links to other websites

Our site links to other websites, such as map and directions services. We are not responsible for their content or privacy practices. Please review their policies.

Changes to this policy

If we change how we handle information, we will update this page and the "Last updated" date at the top.

How do I contact you about privacy?

Questions or requests about your information? Email info@southshoreindustrial.com, call(219) 386-1506, write to us at 5599 Old Porter Rd, Suite A, Portage, IN 46368, or use our contact page.